Norwex Class Action Alleges Data Breach Exposed Personal Information
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Key Details:
Who: A Norwex employee, Keshia Field, is suing the company.
Why: The lawsuit alleges that Norwex’s negligence led to a data breach that exposed sensitive information of current and former employees, as well as job applicants.
Where: The class action was filed in a federal court in Texas.
Background:
Norwex USA Inc. is facing a class action lawsuit after a data breach exposed the personal identifiable information (PII) of employees and job applicants. Filed on Jan. 2 in a Texas federal court, the lawsuit accuses Norwex of violating state and federal consumer protection laws.
The plaintiff claims Norwex failed to properly secure sensitive data, including:
Names
Dates of birth
Driver’s license information
Payroll details
Social Security numbers
According to the lawsuit, Norwex failed to encrypt or redact this highly sensitive information, leaving it vulnerable to cybercriminals.
“The present and continuing risk of identity theft and fraud to victims of the data breach will remain for their respective lifetimes,” the lawsuit states.
Details of the Breach and Allegations:
The lawsuit asserts that Norwex’s negligence enabled hackers to target and obtain the exposed data, which is highly valuable for identity theft and fraud.
Norwex began notifying affected individuals of the breach on Dec. 23, 2024, but the lawsuit alleges that the company’s notification was insufficient. It reportedly failed to disclose critical details, such as:
The identity of the cybercriminals
The root cause of the breach
The remedial measures taken to prevent future breaches
The plaintiff argues that the lack of transparency left victims without the necessary information to protect themselves.
Legal Claims and Goals:
The lawsuit seeks to represent all individuals in the United States affected by the breach. The plaintiff is suing for:
Negligence
Breach of implied contract
Field is seeking:
Certification of the class action
Damages
Legal fees and costs
A jury trial
Additional Legal Challenges for Norwex:
This is not the only legal issue Norwex is currently facing. The company is also the target of another class action lawsuit alleging it sent illegal unsolicited and prerecorded telemarketing messages without obtaining express written consent.
Legal Representation:
The plaintiff is represented by Bruce Steckler of Steckler, Wayne, & Love PLLC, and John J. Nelson of Milberg Coleman Bryson Phillips Grossman PLLC.
Case Information:
The case is Keshia Field v. Norwex USA Inc., Case No. 3:25-cv-00002-D, filed in the U.S. District Court for the Northern District of Texas.
Share Your Thoughts:
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